Meet our executive team who are here to support our partners at Harley Street BID.

Nicki Palmer

BID Director, Harley Street BID

Nicki Palmer has significant experience and knowledge of BIDs, having worked from the inception stages, through the ballot process and into the delivery of many successful BIDs across London. Under the Primera umbrella, Nicki took on the exciting challenge of developing the Harley Street Partnership in April 2020 and the Partnership became a formalised BID in December 2021. These were extremely difficult times to develop a BID due to the pandemic, however, Nicki is adamant that the Harley Street BID will really position itself as an effective tool ensuring our business community across the footprint is fully engaged. As Nicki will lead on planning of the future of the Harley Street BID area, she will strive to deliver and guarantee that the BID brings value, a sense of community, recognition for the wealth of medical expertise and is a collective voice for our local businesses. In her spare time, Nicki likes to spend time with her family, travel and indulge herself with dog walks and pub lunches!

Contact: nicki@harleystreetbid.com

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Christine Moia

BID Co-ordinator, Harley Street BID

Christine Moia is a BID Co-Ordinator at Harley Street Business Improvement District working across all the BID themes to plan and support the future of the Harley Street BID Area. With seven years of hospitality management experience, Christine has, throughout the years, proactively engaged with businesses, stakeholders, corporate, and social clients. Her positive attitude and relentless energy have aided her provision of project management support. Christine was instrumental in supporting the Harley Street through the ballot to establish BID status and was certainly “in at the deep end” when she joined the team. She has well-grounded organizational skills to build collaborative relationships with customers and businesses.

Contact: christine@harleystreetbid.com

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Nigel Thorne

Public Realm & Placemaking Manager, Harley Street BID

Nigel is an experienced chartered landscape architect whose career has taken him across the globe. Having led his profession both nationally and internationally, his experience in working with public realm projects such as the Harley Street BID is extensive. Throughout his career, he has discovered that most often the key to successful public realm intervention and place-making is fundamentally linked to exhaustive stakeholder engagement that encourages inclusivity across all sectors of the community and thereafter, managing expectations in order to achieve the most successful outcomes. One of his most recent success stories was the completion of the Brompton Cemetery Conservation Project on behalf of The Royal Parks; a £6.2million publicly funded project that finished on time, on budget, over specification, left a lasting sustainable legacy and won a national award.

Contact: nigel@harleystreetbid.com

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Gregorio Francalanci

Marketing & Communications Manager, Harley Street BID

Meet our Marketing and Communication Manager, who brings a proven track record in driving brand success in the global fashion, telecoms, and fintech industries. Leveraging his in-depth expertise in social media management, he's skillfully amplified the digital presence of a renowned fashion brand, engaging audiences worldwide. In the ever-evolving sectors of global telecoms and fintech, his role as a Digital Marketing Manager saw him leading impactful advertising campaigns and digital product development initiatives. He blends creativity and strategy to deliver impactful marketing campaigns that resonate with customers and drive business growth.


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Ashley Durling

Operations Manager, Harley Street BID

Ashley Durling comes from a strong operations background within private healthcare across several providers, managing small to large projects and multidisciplinary teams across the businesses. Before working in healthcare, Ash had a colorful career with the Royal Navy, his last draft as a Royal Yachtsman serving on the Royal Yacht Britannia with both our Royal Family and visiting royals.

Contact: ashley@harleystreetbid.com

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Meet our board members working together to bring the vision for the Harley Street BID to life.

Simon Baynham

Chairman, Harley Street BID

Simon Baynham worked for London Merchant Securities (now Derwent London) and Weatherall Green and Smith (now part of BNP Paribas) before joining Howard de Walden Estates where he was property director for 25 years and a main board director for 19 years. Simon oversaw, amongst other things, the revitalisation of Marylebone High Street and more recently the expansion and regeneration of The Harley Street Medical Area. Simon is now retired but is the non-executive chairman of UK Real Estates Ltd and a non-executive director of ADAM based at CERN. He also holds the role of Chairman of the Harley Street BID.
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Matthew Tolchard

Head of Commercial Activities, The King’s Fund

Matthew’s role involves leading the Venue and Facilities teams in marketing and operating the site. He also manages the investment projects The King’s Fund undertakes to ensure their continued independence. Before joining The King’s Fund, he worked for 20 years in luxury hospitality in London, country house and international hotels and a degree in International Hospitality Management.
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Michele Acton

Chief Executive, Royal Society of Medicine

After graduating from Trinity College, Oxford with a degree in Philosophy, Politics and Economics, Michele began her career as an investment banker. After 15 years advising companies on mergers and acquisitions and raising finance, she changed careers and was appointed Chief Executive of UCL Hospitals Charitable Foundation. She subsequently spent 12 years as the Chief Executive of Fight for Sight before joining the Royal Society of Medicine in 2019.
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Andrea Merrington

Planning and Engagement Director, The Howard de Walden Estate

Andrea heads up the Town Planning and Engagement team at the Howard de Walden Estate responsible for all matters relating to Town Planning, design and conservation across the Estate. Andrea plays a significant role in not only Town Planning but also engagement with stakeholders such as Westminster City Council, surrounding businesses and occupiers around the Estate. Andrea is also Chair of the Westminster Property Association’s Senior Advisory Committee and represents the Howard de Walden Estate on the Marylebone Neighbourhood Forum.
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Robin Winfield

Operations Director, John Bell & Croyden

Robin has been at the helm of London’s most historic pharmacy since 2014, overseeing the transformation of the business into an internationally renowned luxury beauty and healthcare brand.
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Martyn Jagger

Vice President - Capital & Facilities, HCA Healthcare UK

Martyn’s role involves leading the Capital and Facilities teams across the HCA Healthcare Estates. Martyn is responsible for the extensive HCA capital investment programme, HCA Healthcare property portfolio and facility regulative compliance. Martyn is a chartered member of the Institute of Building and a Fellow of the Institute of Health Engineering and Estates Management.
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Jonathan Coad

Property and Strategic Programmes Director, The London Clinic

Jonathan’s background is in Construction working across all sectors ranging from new build office towers, to refurbishment of listed housing complexes, retail centres and schools. At The London Clinic Jonathan is responsible for the development and maintenance of the buildings and Estate as well as the delivery and implementation of the wider organisation strategic programme.
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Olivia Howes

Deputy Managing Director, Welbeck Health Partners

As Deputy Managing Director, I manage the Business Performance team that looks after our 11 operating Joint Venture Partnerships within Welbeck Health Partners. Responsible for the relationship management of 250+ doctor partners and all aspects of centre set up and launch, as well as ongoing strategic, operational and commercial direction in our London centres as well as sites in development throughout the UK and internationally. Chair and Director of Operating Board of two of the Joint Venture partnerships within the portfolio: OneWelbeck Imaging & Diagnostics, and OneWelbeck Women’s Health.
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Steve Mellor

Founder, AMP Athletic

Steve is the Founder of AMP Athletic, voted as one of London’s best gyms situated in the heart of Marylebone. AMP recently opened its second site at the Corinthia Hotel London, which is now the first hotel in the world to offer complimentary Personal Training sessions to guests. Previous to AMP, Steve ran gyms at both Claridges and leading sports medicine clinic, CHHP (76 Harley St). Steve is an active member of the Marylebone community and is always eager to meet other businesses in the area.
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Cllr Karen Scarborough

Marylebone Ward

Karen is privileged to be a Westminster City Councillor in Marylebone, representing residents since 2014. During that period she has chaired several committees; including latterly the Westminster Scrutiny Commission, Planning Business & Children’s Scrutiny Committee and Licensing.
She is a Governor of St Vincent’s School in Marylebone and St Mary of the Angel’s in Westbourne Park as well as a Trustee of the St Marylebone Almshouses and the Young Westminster Foundation.
Karen’s passion is to improve air quality and greening in Marylebone having been involved from the beginning and latterly chairing the Marylebone Low Emission Neighbourhood, which introduced the diesel surcharge (subsequently rolled out throughout the borough) and the Rain Gardens by the Zebra crossings in Marylebone. In addition, she sat on Cllr Robathan’s Climate Action Steering Group where the intention to be zero carbon by 2040 was declared.
Karen is delighted and excited to support the BID in promoting all businesses in the area whilst continuing to maintain and promote the Harley Street area as a centre of medical excellence.
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Christopher Murray

Co-founder, Concord London

Christopher has over 25 year’s property development experience, in Central London. More recently, as co-founder of Concord London, with Terry Hui, CEO of Concord Pacific Developments Inc.

Concord London, together with Brookfield, have completed the landmark 50-storey Principal Tower, comprising of 301 luxury apartments and penthouses, located in the City of London. Designed by Foster + Partners, it is a world class addition to London’s iconic skyline. They are also developing Marylebone Square, a circa 1 acre site and one of the most sought-after development sites in London’s prestigious W1 postcode.

In 2013, Christopher founded W1 Developments, an award-winning, internationally recognised, property company, focused on producing exceptional quality single and mixed-use developments.

In 1996, he co-founded Ridgeford Properties Ltd, where he has undertaken a number of high profile developments, notably completing the Fitzrovia Apartments, consisting of 70 luxury apartments, state of the art office space and a new facility to house the Royal National Orthopedic Hospital; the scheme won the Urban Land Institute’s Award for Global Excellence.

Chris being a local businessman and resident, is delighted to be joining and supporting the Harley Street BID.

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Kevin Green

Director of Finance & Operations, Southbank International School

A Chartered Management Accountant, I have been Director of Finance and Operations at Southbank International School, a successful and well-established international school in Central London, for 9 years. I have been employed in the Education Sector for 23 years, having previously been employed as Director of Finance at an HE College and Local Authorities (Head of Schools Finance, Head of Children’s and Schools Finance and as a Commissioner – working with Special Schools, SEND services and Home to School Transport). Previous to that I have worked in manufacturing, building and labour supply sectors.

I have been a school governor at Bedford Special Schools for 13 years, being Vice Chair of Trustees of St Johns, then BILTT MAT, before becoming Chair of Trustees.

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David Smith

Senior Asset Manager, Lazari Investment

Lazari Investments own a 3.25m sq ft property portfolio which is predominantly focused on central London. Lazari have significant property holdings within the BID area where assets include the UK Headquarters of CBRE and Welbeck Health. David has responsibility for the asset management of these properties within the group which have undergone significant investment and redevelopment in recent years. Prior to Lazari, David was Investment and Asset Management Director at Redevco dealing with high value retail assets within Central London and major cities across the UK.
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George Hammer

Company Director, Hammer Holdings

George Hammer is a British beauty and hospitality entrepreneur, founder of the Urban Retreat brand with its flagship in Knightsbridge.

He is chairman of the London School of Beauty and Makeup and chairs the UK's ``Beauty Apprenticeship trailblazer``. His ``One Events`` business has venues in London's West End.

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Gordon Drake

Chief Executive Officer, The Doyle Collection

Gordon Drake is the Chief Executive Officer of The Doyle Collection, an Irish family-owned group of luxury hotels operating in Dublin, Cork, London, Bristol and Washington DC. He joined the company in July 2022, coming from Westmont Hospitality - one of the world’s largest privately held hospitality organisations, where he had been Chief Investment Officer since 2019.

Beginning his career in London with Ernst & Young, Gordon subsequently garnered experience in the Treasury Departments of UK FTSE Companies Pearson plc and Hammerson plc, before entering Rocco Forte Hotels as Group Treasurer and Corporate Finance Manager in 2004.

Gordon joined Kingdom Hotels in Dubai in 2007, where he was appointed as Board Director and Chief Financial Officer in April 2009. Following the company’s privatisation in 2010 and within his leading role as CFO, Gordon was mandated with heading the Mergers and Acquisitions team managing the group’s value realisation strategy, including the sale of Fairmont Raffles to Accor. Alongside his instrumental role at Kingdom Hotels, Gordon was simultaneously a Board Member of the Savoy Hotel in London and Movenpick Hotels and Resorts.

In 2017, Gordon joined Six Senses as CFO, focussing on the private growth and subsequent sale of the business, which was successfully achieved in 2019 with the disposal of the group to IHG plc.

Over the past number of years, The Doyle Collection has completed a significant investment programme - adding additional luxury suites, establishing vibrant bars and restaurants and the refurbishment of bedrooms to each property within the portfolio. Gordon’s past success and experience within the international landscape will ensure this continued growth and development in the future, further establishing the privately and family-owned company as a leading group in the luxury boutique hotel sector.

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Neil Davis

Programme Manager, BBC

Coming soon!
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